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Order Management Specialist

1 week ago

Cebu City, Central Visayas, Philippines NCR Voyix Full time
Job Summary:
NCR Voyix is a leading public technology company committed to innovation and excellence. We provide cutting-edge solutions and services to our global clients, and our shared services team plays a crucial role in supporting our financial operations.

We are seeking an experienced and dynamic individual to oversee our Shared Services team in Cebu, Philippines. In this role, you will be responsible for managing Order to Cash operations that follow the solution sales process, starting from order acceptance to invoicing/revenue recognition.

The ideal candidate will have a strong background in international shared service type of organization with at least 2 years in a managerial role, preferably within Order to Cash operations. You will lead multiple teams overseeing Order to Cash operations for several countries across the globe ensuring that the necessary NCR Voyix guidelines, policies and internal procedures are complied with, and necessary documents are maintained as applicable for all day-to-day processes.

Main Responsibilities:
  • Coordination of order processing and billing activities for multiple countries.
  • Supervision and daily task management of Solution and Services Order Management Teams overseeing the following areas:
  • Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations.
  • Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system.
  • Adhering to the procedures in compliance with NCR Voyix policies.
  • Reconciliation and reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results.
  • Archiving and record retention in accordance with NCR Voyix policies and practices.
  • Providing internal and external audit support as requested.