Healthcare Customer Service Representative

1 day ago


Antipolo City, Calabarzon, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Job Overview

TORCH Solutions is seeking a skilled and dedicated individual to fill the role of Healthcare Customer Service Representative. This position involves providing top-notch service to customers while handling inquiries and requests in a timely and efficient manner.

About Us

TORCH Solutions is a dynamic company that prides itself on delivering exceptional results. We offer a competitive salary, great performance bonuses, and career advancement opportunities.

Responsibilities
  • Handling inbound calls from customers and resolving their inquiries and requests in a friendly and confident manner.
  • Ensuring timely and appropriate handling of customer requests using client-specific tools and applications for customer management.
Requirements
  • A minimum of HS Grad (old curriculum) / SHS Graduate degree.
  • At least 6 months of BPO experience.
  • Good computer navigational skills on multiple systems.
  • A typing speed of 25 - 30 WPM.
  • Excellent Communication skills.
  • A willingness to work on-site.
Benefits
  • Competitive Salary.
  • Great Performance Bonuses & Account Specific Allowances.
  • Career Advancement Offer.
  • Promotion within the company.
  • Comprehensive Healthcare Benefits, HMO and more.


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