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Customer Service Ambassador

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Full time
About Neksjob

Neksjob is a dynamic organization that values customer satisfaction.

Job Overview

We are seeking a skilled Customer Service Ambassador to join our team. As a representative of our brand, you will be responsible for providing top-notch support to our clients.

Salary and Benefits

The selected candidate can expect a competitive salary, with benefits including paid training, monthly performance incentives, and opportunities for career growth.

Responsibilities

The primary duties of this role include:

  • Responding to incoming calls from customers in a timely and professional manner.
  • Answering questions and resolving inquiries efficiently.
  • Troubleshooting problems related to our products or services.
  • Providing accurate information and handling complaints effectively.
Requirements

To be successful in this position, you should possess the following skills and qualifications:

  • A high school diploma (or equivalent).
  • Prior call center experience is an asset, but not required.
  • Excellent written and spoken business English skills.
  • Fast and accurate data entry abilities.
  • Strong problem-solving and active listening skills.
Why Choose Neksjob?

We offer a supportive work environment, opportunities for advancement, and a competitive compensation package.

Estimated annual salary: 45,000 USD.