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Customer Service Ambassador
1 month ago
Neksjob is a dynamic organization that values customer satisfaction.
Job OverviewWe are seeking a skilled Customer Service Ambassador to join our team. As a representative of our brand, you will be responsible for providing top-notch support to our clients.
Salary and BenefitsThe selected candidate can expect a competitive salary, with benefits including paid training, monthly performance incentives, and opportunities for career growth.
ResponsibilitiesThe primary duties of this role include:
- Responding to incoming calls from customers in a timely and professional manner.
- Answering questions and resolving inquiries efficiently.
- Troubleshooting problems related to our products or services.
- Providing accurate information and handling complaints effectively.
To be successful in this position, you should possess the following skills and qualifications:
- A high school diploma (or equivalent).
- Prior call center experience is an asset, but not required.
- Excellent written and spoken business English skills.
- Fast and accurate data entry abilities.
- Strong problem-solving and active listening skills.
We offer a supportive work environment, opportunities for advancement, and a competitive compensation package.
Estimated annual salary: 45,000 USD.