Call Center Operations Specialist

7 days ago


Quezon City, National Capital Region, Philippines Startup Accelerator Full time
Key Responsibilities:

The Operations Manager will be responsible for the following key responsibilities:

  • Spearhead daily, weekly, and monthly incentive schemes to drive performance on the floor.
  • Conduct regular meetings with Team Captains to cascade updates to all individuals in the program.

Requirements:

  • Bachelor's Degree in any course, preferably Business or Business Management.
  • Two (2) to three (3) years Call Center Operations, Customer Service, Business Process Outsourcing, or Telecommunications experience in an Asst. Managerial or Managerial capacity.


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