Cloud-Based Call Center Solutions Leader
7 days ago
We are seeking a seasoned SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves working closely with cross-functional teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center operations.
Key Responsibilities:- Product Strategy & Roadmap
- Define and execute the product vision for SaaS-based call center solutions.
- Develop and prioritize the product roadmap based on market trends, customer feedback, and business objectives.
- Identify opportunities for innovation and growth in cloud-based call center technologies.
Candidates should possess a strong understanding of contact center operations, workforce management (WFM), and customer experience (CX) tools. Experience with cloud-based platforms is a plus. Knowledge of AI-driven automation and CRM integrations is highly desirable.
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Call Center Technology Strategist
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Quezon City, National Capital Region, Philippines LeadAdvisors Full timeJob Overview: We are looking for an experienced SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves collaborating with cross-functional teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center operations.Key...
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Call Center Professional
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Call Center Representative
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SaaS Product Management Expert
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SaaS Product Manager
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Call Center Quality Specialist
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SaaS Product Manager
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Quezon City, National Capital Region, Philippines LeadAdvisors Full timeAbout the jobWe are seeking a SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves working closely with Heycx , Quality Assurance Ai, and customer support teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center...
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Cloud and AI Solution Architect
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