Cloud-Based Call Center Solutions Leader

7 days ago


Quezon City, National Capital Region, Philippines LeadAdvisors Full time

We are seeking a seasoned SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves working closely with cross-functional teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center operations.

Key Responsibilities:
  • Product Strategy & Roadmap
  • Define and execute the product vision for SaaS-based call center solutions.
  • Develop and prioritize the product roadmap based on market trends, customer feedback, and business objectives.
  • Identify opportunities for innovation and growth in cloud-based call center technologies.

Candidates should possess a strong understanding of contact center operations, workforce management (WFM), and customer experience (CX) tools. Experience with cloud-based platforms is a plus. Knowledge of AI-driven automation and CRM integrations is highly desirable.



  • Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    Job Overview: We are looking for an experienced SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves collaborating with cross-functional teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center operations.Key...

  • Call Center Professional

    15 minutes ago


    Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

    E-Solutions IT Services is currently seeking a highly motivated Call Center Professional to join our dynamic team.This is an excellent opportunity for individuals looking to start their career in customer service.As a Call Center Professional, you will play a key role in delivering outstanding service to our customers while developing your professional...


  • Makati City, National Capital Region, Philippines Brixio Full time

    Brixio is seeking a talented Cloud-Based ITSM Solution Architect to design, implement, and optimize Jira-based ITSM solutions. The successful candidate will have a strong background in IT Service Management (ITSM) and Cloud platforms.Responsibilities:Design and implement Jira-based ITSM solutions, ensuring seamless workflows, automation, and integrations...


  • Makati City, National Capital Region, Philippines SoftwareOne Full time

    About SoftwareOneSoftwareOne is a global leader in software and cloud solutions. We help our clients unlock the value of technology by providing expert advice, innovative solutions, and exceptional service.We have 8,900 employees across 90 countries, with a portfolio of 7,500 software brands. Our mission is to make technology work for our clients, so they...


  • Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

    We are currently seeking enthusiastic and motivated Call Center Representatives to join our dynamic team. This is an excellent opportunity for fresh graduates looking to start their career in customer service. As a Call Center Representative, you will play a key role in delivering outstanding service to our customers while developing your professional skills...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    About the JobAs a Call Center Professional, you will play a crucial role in providing top-notch support to our customers. Your day-to-day tasks will involve managing customer inquiries, resolving issues efficiently, and delivering excellent service with a smile.Responsibilities:Respond to customer calls, emails, and messages in a timely and professional...


  • Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    About the JobLeadAdvisors seeks a skilled SaaS Product Manager to drive the development and enhancement of its cloud-based call center solutions. The successful candidate will collaborate with Heycx, Quality Assurance Ai, and customer support teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of...


  • Quezon City, National Capital Region, Philippines Avature Full time

    Key ResponsibilitiesAs a Software Developer, you will be responsible for creating software solutions that enable our clients' hybrid-cloud and AI journeys. Your key responsibilities include:Designing, developing, and implementing cloud-based solutions using Maximo Application.Collaborating with business consultants, project teams, and client resources in...

  • SaaS Product Manager

    3 weeks ago


    Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    About the jobWe are seeking a SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves working closely with Heycx , Quality Assurance Ai, and customer support teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center...


  • Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

    Job DescriptionE-Solutions IT Services is seeking a Call Center Quality Specialist to join our quality team. The successful candidate will have a strong background in quality management, excellent communication and coaching skills, and the ability to work effectively in a fast-paced contact center environment. This is an exciting opportunity to join a...


  • Quezon City, National Capital Region, Philippines ECLARO Full time

    ECLARO is a rapidly growing tech company that specializes in delivering innovative solutions using cutting-edge technologies. We're seeking a highly skilled NET Core specialist to join our team as a backend development expert. In this role, you'll design, develop, and deploy scalable, secure, and reliable cloud-based systems using .NET Core, Azure, and...


  • Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    About the jobWe are seeking a SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves working closely with Heycx , Quality Assurance Ai, and customer support teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center...


  • Quezon City, National Capital Region, Philippines Avature Full time

    Join Avature's team of experts as a Cloud and AI Solution Architect. In this role, you will work on creating software that enables clients' hybrid-cloud and AI journeys.Your responsibilities will include:Designing and implementing cloud-based solutions using SAP ABAP and Hana.Collaborating with cross-functional teams to identify and address business...


  • Makati City, National Capital Region, Philippines SoftwareOne Full time

    We are seeking a highly motivated and results-driven Sales Development Professional to join our team at SoftwareOne.About UsWe are a global leader in the provision of IT services and solutions.Our mission is to empower our clients to achieve their business objectives through innovative and cost-effective technology solutions.Job DescriptionThis role involves...


  • Makati City, National Capital Region, Philippines SAP SE Full time

    SAP solutions empower organizations to transform their businesses and drive growth through innovation, agility, and customer-centricity. As an SAP expert, you will play a key role in helping customers unlock the full potential of SAP technology and achieve their strategic objectives.About SAPSAP SE is a global leader in enterprise software solutions, with a...

  • Call Center Agent

    2 weeks ago


    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for call center agents in Quezon City. The screening interview will be done over the phone.QualificationsCompleted at least 2 years in College with no back subjectsMust have good communication skillsMust be willing to work onsite in Quezon CityWilling to work on shifting scheduleMust not have been connected with Online Search Engine Account...


  • Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Join Our Team as a Call Center Specialist!About TASQ Staffing Solutions: We are a leading provider of staffing solutions for the BPO industry, committed to delivering high-quality services to our clients. As a Call Center Specialist, you will play a crucial role in our success by providing exceptional customer service and support.Key Responsibilities:Handle...


  • Quezon City, National Capital Region, Philippines Outsourced Full time

    We are looking for a Cloud-Based .NET Expert to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining scalable and high-performance applications using .NET Core, C#, and Xamarin and/or .NET Maui.About the RoleYou will work closely with product managers, designers, and other developers to...


  • Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    We are TASQ Staffing Solutions, a leading staffing agency that provides top talent to various industries. We are currently seeking Call Center Agents to join our team.About the Role:You will be responsible for handling customer inquiries and resolving issues via phoneCollaborate with cross-functional teams to achieve business objectivesMeet or exceed...


  • Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    About the roleWe are looking for a highly skilled and experienced Call Center Training Specialist to join our team. The ideal candidate will be responsible for designing, implementing, and evaluating training programs that enhance the performance and efficiency of our call center agents. This role requires a strategic thinker with strong leadership,...