Senior Operations Manager

2 days ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Description

TASQ Staffing Solutions seeks a Senior Operations Manager to lead our team in providing exceptional service to our clients. As a seasoned professional, you will be responsible for managing stakeholder expectations, ensuring compliance with FINRA and regulatory guidelines, and making informed decisions.

Key Responsibilities:

  • Manage the stakeholder expectation to support the operations of the company; apply knowledge of operations and broker-dealer supervision and FINRA regulations/procedures to make appropriate, accurate, and timely decisions.
  • Ensure Reporting in terms of team & individual training progress to superiors.
  • Communicate strategy, company goals, and deadlines to the team; motivate team members and assess performance.
  • Communicate concerns and policies among management and team members.
  • Responsible for effective stakeholder management, new migrations, customer satisfaction, operational risk management, and for building a culture of innovation and process simplification.
  • Design, develop, coordinate, and conduct large or small-scale training programs required for individuals and teams.
  • Review general transactions by associates in all products to ensure they are appropriate for the client and adhere to regulations.
  • Responsible for reviewing new business, processes, and financial plans; analyzing products, and communicating with the Advisor Network.

Requirements

  • FINRA Series 7 and Series 24 are required; Series 66 is an advantage.
  • Bachelor's degree or equivalent work experience.
  • 8 years of work experience, plus 2+ years related in financial services, securities operations, compliance, and or supervision.
  • Previous work experience in direct management and leadership roles.
  • Effective stakeholder management.
  • Excellent written and verbal communication skills.
  • Willingness and ability to work in night/rotational shifts.


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