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Success Manager

2 weeks ago

Taguig, National Capital Region, Philippines Zendesk Full time

About the Job

We are seeking an experienced Success Manager - Customer Engagement to join our team in Taguig, Philippines. As a key member of our Global Scaled Customer Success organization, you will be responsible for working with customers to identify business objectives and map solutions that drive value and growth.

Key Responsibilities

  • Work with customers to identify business objectives and map solutions
  • Develop and implement customer success plans that drive growth and value
  • Use data and analytics to inform customer success strategies
  • Collaborate with cross-functional teams to deliver exceptional customer experiences

Requirements

  • 3+ years experience in Customer Success or Account Management
  • Proven track record of driving customer growth and value
  • Strong data analysis and problem-solving skills
  • Excellent written and verbal communication skills

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a talented and dedicated team
  • The satisfaction of knowing you are making a difference in the lives of our customers