E-commerce and Retail Operations Specialist

1 day ago

San Juan, National Capital Region, Philippines beBeeOperations Full time ₱4,000 - ₱6,000
Key Role: E-commerce and Retail Operations Coordinator

As an essential part of our operations team, you will play a vital role in streamlining and optimizing the daily activities of our e-commerce and retail fulfillment business. You will be responsible for managing inventory, multi-platform stock management, logistics, order processing, retailer compliance, and process optimization.

You will work across multiple platforms like Amazon, eBay, Shopify, and TikTok Shop, ensuring everything runs smoothly, stock is managed effectively, and customers receive their orders on time.

Primary Responsibilities:
  • Order Fulfilment & Logistics Coordination
  • Multi-Channel Stock & Inventory Management
  • Retail Order Management & Compliance
  • Website Updates & Product Listings Management
  • Customer Service & Issue Resolution
  • System & Process Optimization
  • Reporting & Performance Analysis

You will oversee all e-commerce orders from placement to delivery, ensuring on-time fulfilment and implementing tracking systems to improve delivery times and order accuracy.

Additionally, you will manage stock levels across various channels in real-time, prevent overselling or stockouts by maintaining 95%+ accuracy in stock updates, and organize stock transfers between warehouses and fulfillment centers for optimal efficiency.

You will also oversee the end-to-end process of fulfilling retail orders – from order placement to final delivery, manage production and delivery timelines to meet retailer deadlines, and ensure compliance with retailer requirements for packaging, labeling, and documentation.

Required Skills & Qualifications:
  • At least 2 years of experience in e-commerce operations, logistics, or supply chain management
  • Strong knowledge of multi-channel stock & inventory management
  • Ability to analyze data, optimize processes, and implement improvements
  • Strong problem-solving and organizational skills
  • Understanding of customer service platforms (e.g., Zendesk)

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