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Project Support Manager

1 week ago

Manila, National Capital Region, Philippines DOXA Talent Full time

We are searching for a highly motivated and detail-focused Project Support Manager to join our team at DOXA Talent.

About the Job

The Project Support Manager will assist the account team in delivering exceptional client experiences by coordinating day-to-day activities, ensuring seamless communication, and resolving issues promptly. This role will be responsible for taking notes, tracking vendor allocations, and creating tickets for client issues.

Key Responsibilities:

  • Assist the account team in delivering exceptional client experiences through effective coordination and communication.
  • Take notes for each client or vendor call, adding notes into Gainsight and assigning/completing follow-up tasks as appropriate.
  • Track all vendor allocations, reallocations, unallocated funds, and other critical information as assigned by the Director of Client Services.
  • Create tickets for client issues, and project manage tickets to ensure that they are being addressed/resolved.