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Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines Trimark HE Fashion, Inc. Full time
Job Summary

We are seeking an experienced Operations Manager to join our team at Trimark HE Fashion, Inc. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our retail stores, including managing staff, maintaining store appearance, and analyzing sales data.

**Key Responsibilities:**
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities
- Resolving conflicts or complaints from customers and employees
- Monitoring store activity and ensuring it is properly provisioned and staffed
- Analyzing information and processes and developing more effective or efficient processes and strategies
- Establishing and achieving business and profit objectives
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive
- Generating reports and presenting information to upper-level managers or other parties
- Ensuring staff members follow company policies and procedures

Requirements

- Bachelor's degree in business, management, or related field
- More education or experience may be preferred or required
- Strong understanding of business management, financial, and leadership principles
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Time and project management skills
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to customers and support to staff members

Benefits

- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

About Us

Trimark HE Fashion, Inc. is a leading retailer of fashion apparel and accessories. We are committed to providing our customers with exceptional service and high-quality products.