Customer Experience Team Lead Position

1 day ago


Davao City, Davao, Philippines beBeeLeadership Full time ₱1,500,000 - ₱2,000,000
Job Title:

Customer Experience Team Leader

Job Description

We are seeking an experienced professional to lead our customer experience team. As a Customer Experience Team Leader, you will be responsible for enhancing customer shopping experiences by prioritizing customer feedback and insights.

Our ideal candidate is a strong leader with excellent communication skills and the ability to manage multiple priorities effectively.

Key Responsibilities
  • Represent customer interests in business decisions
  • Manage team leaders and members with various scopes and performance indicators
  • Ensure customer experience excellence through problem-solving and decision-making
  • Monitor action items and KPIs effectively
Requirements
  • 2+ years of experience in a similar role
  • Strong English language skills, both spoken and written
  • Excellent leadership and communication skills
  • Continuous learning and growth mindset
Benefits
  • Collaborative environment with world-class talents
  • Professional and personal growth opportunities
  • Inclusive space that values diversity, equity, and inclusion
  • Openness to new ideas and initiatives

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