Insurance Operations Specialist

5 days ago


Taguig, National Capital Region, Philippines beBeeOperations Full time $62,363 - $86,662
Job Title: Insurance Operations Lead

The role of the Insurance Operations Lead is to oversee and manage the insurance verification process within our organization. The successful candidate will be responsible for ensuring that patient insurance coverage and authorizations are accurately verified in a timely manner.

About the Role
  • This position plays a critical role in maintaining the integrity of our insurance verification process, ensuring compliance with regulatory requirements and industry standards.
  • The successful candidate will have strong leadership skills, with experience in managing teams and providing guidance and support to team members.
Key Responsibilities:
  • Oversee and participate in the verification of patient insurance coverage, ensuring accuracy and timeliness.
  • Develop and implement standardized procedures for insurance verification, ensuring consistency and efficiency across the organization.
  • Foster a collaborative and positive work environment conducive to achieving team goals.
Requirements:Internal
  • No disciplinary actions for the past 12 months
  • At least 1 year of tenure in current role
  • Knowledge in Healthcare Operations specifically Insurance Verification is required
External
  • At least 2 years of college coursework or experience
  • 2 years of Leadership experience
  • Knowledge in Healthcare Operations specifically Insurance Verification is required
  • Experience in using Contact Center phone system such as NICE and/or Genesys is an advantage
Competencies:
  • Professional, and effective communications skills; able to calmly present solutions in challenging situations.
  • Proactive identification of challenges, and solution-oriented approach to problem solving.
  • Service-orientation and aptitude to utilize proper listening skills.
  • Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
  • Self-directed accountability and reliability

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