Customer Support Specialist

1 month ago


Davao City, Davao, Philippines TORCH Solutions Full time
Job Title: Associate Customer Service Representative

TORCH Solutions is seeking a highly motivated and experienced Customer Care Associate to join our team in Davao. As a key member of our customer service team, you will be responsible for providing exceptional customer experience through effective communication, problem-solving, and issue resolution.

Key Responsibilities:
  • To provide timely and accurate responses to customer inquiries via phone, email, or chat.
  • To resolve customer complaints and issues in a professional and courteous manner.
  • To maintain accurate records of customer interactions and transactions.

Requirements:
  • A senior high school graduate with excellent English communication skills.
  • The ability to work full-time and start ASAP.

What We Offer:
  • A competitive compensation offer and benefits package.
  • Paid training and development opportunities.
  • A fast-paced and dynamic work environment.

Estimated Salary: ₱24,000 - ₱30,000 per month, depending on qualifications and experience.

This is an excellent opportunity for those who are passionate about delivering exceptional customer experiences and building strong relationships with customers. If you have the necessary skills and qualifications, we encourage you to apply.

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