Customer Service Operations Manager
4 weeks ago
Gavin Ventures Inc. is seeking a highly skilled and experienced Customer Service Assistant Manager to join our team. As a key member of our customer support operations, you will play a pivotal role in ensuring the seamless delivery of exceptional customer service.
Key Responsibilities:- Assist the Manager in overseeing and optimizing all aspects of customer support operations
- Set and maintain high standards of service, monitoring team performance and implementing efficient processes and improvements
- Resolve escalated customer issues with diplomacy and professionalism
- Collaborate effectively with cross-functional teams to achieve common goals
- Foster a collaborative and inclusive team culture that promotes knowledge sharing and continuous improvement
- Minimum of 3-5 years of experience in customer service roles, with at least 1-2 years in a supervisory or leadership capacity
- Profound understanding of the sports betting industry, including its products, services, and customer dynamics
- Familiarity with industry regulations, compliance standards, and best practices
- Strong leadership abilities with proven experience in effectively managing and motivating teams
- Demonstrated commitment to delivering exceptional customer service and exceeding customer expectations
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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Customer Service Operations Manager
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Gavin Ventures Inc. Full timeAbout the Role:The Assistant Manager of Customer Support plays a pivotal role in ensuring the seamless delivery of customer service within the sports betting industry. As a key member of our team at Gavin Ventures Inc., this position is responsible for assisting the Manager in overseeing and optimizing all aspects of customer support...
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Customer Service Operations Lead
9 hours ago
Ayala Alabang, National Capital Region, Philippines Gavin Ventures Inc. Full timeGavin Ventures Inc. is seeking an experienced Customer Service Operations Lead to join our team in a dynamic sports betting industry role.About the RoleThis leadership position plays a pivotal part in ensuring seamless customer service delivery, collaborating with the Manager to oversee and optimize all aspects of customer support operations.The primary...
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Service Operations Manager
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Automotive Icon Inc. Full timeJob Title: Service Operations ManagerJob Summary:We are seeking a highly skilled and experienced Service Operations Manager to join our team at Automotive Icon Inc.Key Responsibilities:Provide technical assistance to ensure quality and satisfactory service to all dealers.Perform vehicle maintenance and troubleshooting processes.Maintain tools and equipment...
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Customer Service Team Lead Manager
2 weeks ago
Ayala Alabang, National Capital Region, Philippines RecruiterPH Full timeJob Summary:As a Customer Service Team Lead Manager at RecruiterPH, you will be responsible for managing a team of customer service representatives and ensuring that they meet the required performance standards. This includes managing Service Level, Productivity, Efficiency, Quality, and other key performance indicators.Key Responsibilities:Works closely...
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Soft Services Operations Manager
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Filinvest Group Full timeJob Description:The Soft Services Lead oversees and coordinates all non-technical aspects of facility management, ensuring the efficient delivery of services that contribute to the comfort, cleanliness, and well-being of occupants. They supervise a team of soft services staff, manage vendor relationships, and implement strategies to optimize service quality...
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Store Operations Manager
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Waltermart Supermarket Inc. Full timeJob Title: Store Operations ManagerAt Waltermart Supermarket Inc., we are seeking a highly skilled Store Operations Manager to oversee the daily operations of our department store. This position plays a critical role in ensuring the smooth and effective operation of the store, which includes motivating the team and developing business strategies to achieve...
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Customer Service Operations Associate
1 day ago
Ayala Alabang, National Capital Region, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationWe are a dynamic company that values customer satisfaction.Job DescriptionA Customer Service Representative handles concerns and complaints regarding goods and services.ResponsibilitiesAssist consumers with returns, upgrades, and purchasesProvide guidance and technical support to customersWork in residences, call centers, or office...
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Customer Service Team Lead
4 weeks ago
Ayala Alabang, National Capital Region, Philippines RecruiterPH Full timeJob Title: Customer Service Associate ManagerAt RecruiterPH, we're seeking a highly skilled and experienced Customer Service Associate Manager to join our team. As a key member of our contact center operations, you will be responsible for leading a team of customer service representatives and driving excellence in service delivery.Key Responsibilities:Manage...
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HR Operations Manager
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Filinvest Group Full timeJob Title: HR Operations ManagerAbout the Role:We are seeking an experienced HR Operations Manager to join our team at Filinvest Group. As a key member of our HR team, you will be responsible for overseeing and managing all HR operations, including talent acquisition, benefits administration, and HR operational excellence.Key Responsibilities:Oversee and...
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Logistics Operations Manager
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full timeJob SummaryWe are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Gratitude Philippines. As a key member of our logistics team, you will be responsible for executing tasks related to order creation, shipment activation, load building, and customer service.Key ResponsibilitiesExecute tasks in accordance with office...
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Restaurant Operations Manager
4 weeks ago
Ayala Alabang, National Capital Region, Philippines PNC GARNET PROPERTY HOLDINGS CORP Full timeRestaurant Manager Job DescriptionKey Responsibilities:Coordinate and optimize front- and back-of-house restaurant operations to ensure seamless service delivery.Control operational costs and promote efficiency through effective resource allocation and process improvement.Prepare and present weekly, monthly, and annual financial reports to stakeholders,...
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Customer Service Representative
4 weeks ago
Ayala Alabang, National Capital Region, Philippines One Source Facility Services Corporation Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our team at One Source Facility Services Corporation. The ideal candidate will have excellent communication and people skills, with a strong focus on providing exceptional customer service.Key Responsibilities:Provide exceptional customer service to clients and...
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Senior Retail Operations Manager
9 hours ago
Ayala Alabang, National Capital Region, Philippines Waltermart Supermarket Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Retail Operations Manager to oversee the daily operations of our store. This is a key leadership role that requires a strong ability to motivate teams, deliver excellent customer service, and develop business strategies for success.For this position, we require a graduate with at least 2-3...
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IT Operations Manager
9 hours ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeGECO Philippines is seeking a highly skilled IT Operations Manager to join our team. This role is ideal for an individual with experience in Incident Management, Problem and Change Management, and IT Operations.About the RoleWe are offering a competitive salary of PHP 120,000 - 180,000 per annum, depending on experience. The successful candidate will be...
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Logistics Operations Manager
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full timeJob SummaryThe Logistics Operations Manager will be responsible for executing tasks related to freight services, including order creation, shipment activation, load building, and appointment scheduling. This role requires a strong focus on quality and efficiency, with a keen eye for detail and a commitment to customer satisfaction.Key ResponsibilitiesExecute...
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Operational Branch Manager Assistant
2 weeks ago
Ayala Alabang, National Capital Region, Philippines PNC GARNET PROPERTY HOLDINGS CORP Full timeJob SummaryOversee the day-to-day operations of a single branch location, providing administrative support to the manager.Key ResponsibilitiesMonitor the proper functioning of the facility, ensuring that all operations are running smoothly.Handle daily accounting duties, including managing inventory and processing purchase orders.Perform various...
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Logistics Operations Manager
1 week ago
Ayala Alabang, National Capital Region, Philippines Presam Construction & General Services Inc. Full timeWe are seeking a skilled Logistics Operations Manager to oversee the transport operation and ensure employees adhere to safety standards on roadways.About UsPresam Construction & General Services Inc. is a leading construction and general services company with a commitment to excellence in logistics operations."We're not just building structures, we're...
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Operational Site Manager
9 hours ago
Ayala Alabang, National Capital Region, Philippines PNC GARNET PROPERTY HOLDINGS CORP Full timeJob DescriptionA Branch Admin Officer oversees the operations of a single location or branch of a company as an assistant to the manager. This role entails monitoring the proper operation of the facility, handling daily accounting duties, and performing various administrative functions.ResponsibilitiesMonitor processing of all branch transactions and prepare...
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IT Operations Manager
9 hours ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full timeJob SummaryWe are seeking an experienced IT Operations Manager to join our team at Hunter's Hub, Inc. The ideal candidate will have a strong background in Incident Management, Problem and Change Management, and IT Operations.About the RoleThis is a salaried position with a competitive salary of $80,000 - $110,000 per year, depending on experience.The...
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Logistics Operations Manager
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full timeJob SummaryThe Logistics Operations Manager will be responsible for executing tasks related to order creation, shipment activation, load building, and appointment scheduling. This role will also involve monitoring task boards and email accounts to respond to customer and carrier requests. The ideal candidate will have a minimum of 2 years of experience in...