Customer Support Specialist

2 weeks ago

Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱350,000 - ₱600,000

About the Role

We are seeking a skilled Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and resolving queries in a timely and efficient manner.

Key Responsibilities

  • Handle customer inquiries via phone, email, or chat
  • Provide accurate and concise solutions to customer issues
  • Upsell and cross-sell products and services
  • Maintain customer records and update information as necessary

Requirements and Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field
  • At least 1 year of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and meet productivity targets

Benefits

  • Friendly and dynamic work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career advancement

Working Arrangements

  • Full-time position with a minimum of 6 months' commitment
  • 100% on-site work arrangement with no hybrid work options
  • Candidates must be willing to work in Mckinley Hill, Taguig

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