Remote Customer Support Specialist

21 hours ago


Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱300,000
Customer Support Specialist

We are seeking a skilled Customer Support Specialist to provide exceptional support to our customers via various communication channels. The ideal candidate will be proficient in handling customer inquiries, resolving issues efficiently, and maintaining a positive customer experience.

  • Deliver high-quality support through chat, email, or phone in a professional and friendly manner
  • Utilize Gorgias and Shopify to manage tickets and provide timely support
About the Role
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations simultaneously
  • Empathetic, patient, and reliable when addressing customer concerns
What We Offer
  • A competitive compensation package with annual performance-based increases
  • Paid time off for relaxation and rejuvenation
  • Health insurance or health stipend for overall well-being
  • Holiday bonuses as a gesture of appreciation
  • A fully remote setup, allowing you to work from anywhere
Requirements
  • A computer or laptop with an i5 processor or equivalent
  • A stable internet connection with a minimum speed of 15 Mbps upload/download


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