
Technical Solutions Specialist
1 day ago
We are seeking a skilled and experienced Technical Solutions Specialist to join our team. As a key member of the sales support or account team, you will collaborate with us by acting as a technical expert in customer presentations.
This role involves determining the technical requirements to meet client goals and serving as a liaison between our sales/business development and engineering groups.
Responsibilities:- Provide pre-sales technical support for building management systems (BMS), fire detection and alarm systems (FDAS), including solution design, bill of quantity preparation, and technical documentation.
- Work with vendors to select the appropriate systems (controllers, FDAS panels, switches, structured cabling, etc.).
- Review project requirements and assist the sales team in preparing technically compliant proposals.
- Attend client meetings, present technical solutions, and support during clarifications or tender evaluations.
- Ensure proposed designs align with relevant standards and project specifications.
- Improve negotiations and contract closing by providing support to the sales team.
- Create quotes, bill of quantities per design principles, and sales proposals on behalf of the sales team.
- Liaise with vendors for technical qualifications.
- Provide scoping support to sales representatives, and substantiate the solutions offered to prospects from both a requirements and technical point of view.
- Follow up on and close out all pending items in relation to the requirement through to ensuring thorough level of documentation for handover to implementation team.
- Perform other duties within the scope of the role to support the organization's goals.
- Strong understanding of building management systems (BMS) and fire detection and alarm systems (FDAS).
- Excellent technical knowledge and problem-solving skills.
- Ability to work effectively in a team environment.
- Strong communication and presentation skills.
- Proficient in using various software tools and technologies.
- Ability to adapt to changing priorities and deadlines.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
This is an excellent opportunity to join a leading organization and contribute to the success of our team. If you are a motivated and results-driven individual with a passion for technology and customer service, we encourage you to apply for this exciting role.
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