Department Manager

3 days ago


Cebu City, Central Visayas, Philippines Wipro Philippines Inc. Full time
About the Role

This is a full-time Department Manager position based in Cebu City, overseeing and managing a team of customer service representatives within the healthcare sector.

Key Responsibilities:
  • Manage and lead a team of customer service representatives, providing guidance, support, and coaching to help them deliver excellent service
  • Monitor team and individual performance, identifying areas for improvement and implementing strategies to enhance productivity and efficiency
  • Ensure adherence to standard operating procedures, policies, and quality standards
  • Collaborate with other teams and departments to facilitate the resolution of complex customer inquiries and issues


  • Iloilo City, Western Visayas, Philippines Robinsons Department Store Full time

    We are committed to providing our customers with an exceptional shopping experience.To achieve this goal, we are seeking a Department Store Supervisor to join our team in the ILOILO branch.Your key responsibilities will include:Leading a team of sales associates to deliver exceptional customer service.Managing sales operations to meet or exceed...


  • Cebu City, Central Visayas, Philippines J&B Services Full time

    Job SummaryJ&B Services invites applications for a Nursing Department Manager role in our organization. The successful candidate will have experience in supervising and leading a team of nurses or healthcare professionals, ensuring they meet performance standards.Main Accountabilities:Supervise and lead a team of nurses or healthcare professionals.Conduct...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    Job DescriptionThe Recruitment Solutions Department is seeking a motivated and detail-oriented individual to fill the position of Workforce Real-Time Analyst. As a key member of our workforce management team, you will play a critical role in ensuring the efficient management of our workforce in a dynamic BPO environment.In this role, you will be responsible...

  • Department Head

    6 days ago


    Cebu City, Central Visayas, Philippines Anytime Cleaners Corp. Full time

    Job DescriptionManage department activities and objectives, ensuring alignment with company standards.Develop and enforce systems, policies, and procedures to enhance productivity and quality service.Analyze variances and initiate corrective actions to achieve financial objectives.Maintain quality service by enforcing quality and customer service...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    **Job Overview:The Recruitment Solutions Department is looking for a skilled Workforce Real-Time Analyst to join our team. As a Workforce Real-Time Analyst, you will play a critical role in ensuring the efficient operation of our contact center.Your primary responsibility will be to monitor and manage real-time workforce performance, making adjustments as...

  • selling supervisor

    3 days ago


    Cebu City, Central Visayas, Philippines Robinsons Department Store Full time

    A career in one of the country's top fashion and lifestyle destinations is waiting for youWe are looking for a SELLING SUPERVISOR for Robinsons Department Store Galleria / Fuente Cebu branch.If you are committed to customer service and have solid selling and cashiering experience and leadership skills, you will be a perfect addition to our team.WHAT DO WE...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    **Job Title:** Workforce Real-Time Analyst (RTA)Job Summary:The Recruitment Solutions Department is seeking a skilled Workforce Real-Time Analyst to join our team. In this role, you will be responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment.This involves ensuring effective staffing levels, adherence to...


  • Cebu City, Central Visayas, Philippines Robinsons Department Store Full time

    A career at Robinsons Department Store offers a unique opportunity to be part of a leading fashion and lifestyle destination.We are seeking an experienced Selling Supervisor for our Galleria / Fuente Cebu branch. The ideal candidate will possess strong customer service skills, solid selling and cashiering experience, and leadership abilities.Key...


  • Cebu City, Central Visayas, Philippines CC1-department store SM CEBU Full time

    Job OverviewAbout CC1-Department Store SM CebuWe are a dynamic and innovative retail department store located in the heart of Cebu. Our mission is to provide an exceptional shopping experience for our customers.Key ResponsibilitiesIdentify new sales opportunities and build strong relationships with clients.Achieve sales targets through effective negotiation...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    About the RoleThe Recruitment Solutions Department is looking for a talented individual to fill the position of Workforce Real-Time Analyst. This role is crucial in ensuring the efficient management of our workforce in a dynamic BPO environment.In this role, you will be responsible for monitoring and analyzing real-time workforce performance data, developing...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    Job Title: Workforce Real-Time AnalystThe Recruitment Solutions Department is seeking a highly skilled Workforce Real-Time Analyst to join our team. As a key member of our workforce management team, you will be responsible for monitoring and managing real-time workforce performance in a BPO environment.This role involves ensuring effective staffing levels,...

  • Training Manager

    3 weeks ago


    Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    Onsite/ Possible of HybridMinimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs Analysis, and...


  • Cebu City, Central Visayas, Philippines Robinsons Land Corporation Full time

    Job SummaryWe are looking for an experienced Engineering Department Head to lead our team at Robinsons Land Corporation. The successful candidate will be responsible for overseeing the technical aspects of our properties, ensuring that they meet the highest standards of quality and safety.Key Responsibilities:Maintain and upgrade facility systems, including...

  • Department Head

    6 days ago


    Mandaue City, Central Visayas, Philippines Paramount Human Resources Multi Purpose Cooperative Full time

    Job SummaryThe Department Head - Team Management role at Paramount Human Resources Multi Purpose Cooperative is responsible for overseeing department objectives, supervising staff, and maintaining a positive work environment.About You:You will have a proven track record of success in team management and leadership, with experience in developing and...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    Job OverviewThe Workforce Real-Time Analyst plays a crucial role in the Recruitment Solutions Department by monitoring and managing real-time workforce performance. This position ensures effective staffing levels, schedule adherence, and service level achievement through the tracking of call volume, agent productivity, and operational...


  • Cebu City, Central Visayas, Philippines Metro Retail Stores Group, Inc. Full time

    **Department Sales Leadership Position**We are looking for a highly skilled Department Sales Leadership Position to join our team at Metro Retail Stores Group, Inc.In this role, you will be responsible for leading the sales team to deliver exceptional customer experiences and drive sales performance through effective operations management.The successful...


  • Cebu City, Central Visayas, Philippines Smartsourcing Full time

    About SmartsourcingAt Smartsourcing, we believe in creating a work environment that's as vibrant as it is supportive. We celebrate individuality, value diversity, and give our team members the freedom to push boundaries.Job DescriptionWe're seeking an experienced Team Lead to join our team and oversee the bookkeeping department. This role is critical in...


  • Cebu City, Central Visayas, Philippines Robinsons Supermarket Corporation Full time

    Job SummaryAs a key member of the sales team, you will be responsible for driving departmental sales growth and ensuring exceptional customer service.Key Responsibilities:Monitor and analyze sales performance to identify areas for improvement.Develop and implement cost-effective strategies to boost sales and maximize revenue.Maintain optimal stock levels and...


  • Cebu City, Central Visayas, Philippines CBRE Full time

    Role Summary:This is an exciting opportunity for a technical supervisor to join our team at CBRE in Cebu. As a technical supervisor, you will lead a team of technical professionals to provide administrative, process improvement, and financial function support to senior technical business leaders.The ideal candidate will have a strong background in...


  • Cebu City, Central Visayas, Philippines John Clements Consultants, Inc. Full time

    Job SummaryWe are seeking an experienced Accounting Manager to join our team at John Clements Consultants, Inc. The successful candidate will have a strong background in accounting and experience managing teams.The Accounting Manager will be responsible for overseeing the financial operations of the company, including financial closing, budget preparation,...