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Dynamic Staffing Optimization Analyst

1 week ago

Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time
About the Role

The Recruitment Solutions Department is looking for a talented individual to fill the position of Workforce Real-Time Analyst. This role is crucial in ensuring the efficient management of our workforce in a dynamic BPO environment.

In this role, you will be responsible for monitoring and analyzing real-time workforce performance data, developing strategies to optimize staffing levels and resource allocation, and collaborating with cross-functional teams to improve service delivery and operational efficiency.

Responsibilities:
  • - Analyze and interpret real-time workforce performance data
  • - Develop and implement process improvements to enhance operational efficiency
  • - Collaborate with stakeholders to identify and address performance gaps
Requirements:
  • - Bachelor's degree in Business Administration or related field
  • - 1 year experience in workforce management or a related field
  • - Strong analytical and problem-solving skills
  • - Excellent communication and collaboration skills