Chief Operations Manager

2 weeks ago

Quezon City, National Capital Region, Philippines beBeeLeadership Full time ₱2,400,000 - ₱3,200,000
Job Opportunity

We are seeking a highly skilled and experienced Team Leader to oversee the daily operations of a team of customer service professionals.

Main Responsibilities
  • Direct and coach team members to ensure performance metrics are achieved, address performance-related issues, and implement corrective action when necessary.
  • Ensure customer satisfaction meets contractual Key Performance Indicators (KPIs) and financial expectations by maintaining open communication with employees, providing timely updates, and leading regular team meetings.
Candidate Requirements
  • Bachelor's degree in a relevant field or equivalent work experience preferred.
  • Demonstrated ability to develop and coach team members to achieve performance expectations.
  • Strong written and verbal communication skills.
  • Able to lead teams effectively in multi-tasking, prioritization, and meeting deadlines.
Additional Duties
  • Manage employee status, including transfers, promotions, and regularization.
  • Exercise independent judgment and discretion in implementing management policies and procedures.
Benefits of this Role

This is a challenging opportunity for an experienced Team Leader to take their career to the next level. If you have the skills and motivation to excel in this role, we encourage you to apply.

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