Production Workflow Monitor
3 days ago
We are seeking a highly skilled Level 1 Support Specialist to join our team at Hunter's Hub Inc. As the initial point of contact for technical assistance, this role plays a vital part in our organization's success.
Key Responsibilities:
- Serve as the initial point of contact for clients requiring assistance with basic inquiries and issues
- Monitor the execution of workflows, pipelines, and jobs in our Production environment
- Collaborate with other teams to ensure timely resolution of client issues
Required Skills and Qualifications:
To be successful in this role, you should have a bachelor's degree in computer science, Information Technology, or a related field. Additionally, at least six months to one year of experience in L1 Support is necessary. Proficiency in Azure Synapse/Asure Data Factory and knowledge of IT service management tools and ticketing systems are highly desirable.
Benefits:
We offer a competitive compensation package, including benefits and opportunities for professional growth and development.
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