
Senior Client Relationship Specialist
2 days ago
As an experienced Account Manager, you will be responsible for managing client relationships and ensuring their needs are met.
Key Responsibilities:- Serve as the primary point of contact for clients, providing clear and effective communication.
- Manage and resolve account-related issues, working proactively to prevent escalations.
- Maintain account health by monitoring key performance indicators and ensuring compliance with policies.
- Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
- Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately.
- Provide periodic reports and insights to clients on account performance and potential improvements.
- Identify opportunities to enhance client satisfaction and maintain long-term relationships.
- 3+ years of experience in account management, customer success, or client-facing roles.
- Strong communication skills with the ability to manage client relationships effectively.
- Proven ability to problem-solve and handle account challenges with a proactive mindset.
- Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously.
- Experience working in a fast-paced environment with shifting priorities.
- Ability to work independently while collaborating with remote teams.
We're not just another recruiting firm—we focus on placing candidates with exceptional founders who prioritize the long-term success of their team members.
About Our Clients:Our clients are results-driven eCommerce agencies specializing in Amazon brand management. They combine data-driven strategies with industry expertise to help clients succeed in the highly competitive Amazon marketplace.
Benefits:- Remote Work: Fully remote—work from anywhere
- Generous PTO: 10 days PTO per year, plus public holidays and sick leave
- Direct Mentorship: Grow through guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Work-Life Balance: Balanced schedules that support a healthy work-life balance.
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