Training and Development Professional

7 days ago

Sorsogon, Bicol, Philippines beBeeDevelopment Full time ₱720,000 - ₱1,014,000

Job Title

Training and Development Professional

About the Role

We are seeking a skilled Training and Development Professional to lead new hire training programs and drive operational excellence through continuous learning and development.

The ideal candidate will have experience in designing, delivering, and improving training programs to enhance team productivity and elevate the overall client experience.

Key Responsibilities

  • Develop and deliver comprehensive training programs for new hires, focusing on process and product training, skill enhancement, and transitioning to independent work.
  • Conduct upskilling sessions for Specialists and Team Leaders, ensuring alignment with performance standards and business objectives.
  • Collaborate with cross-functional teams to implement continuous improvement initiatives that drive results.
  • Provide real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels.
  • Support employees during transitions, address specific challenges, and facilitate exit processes for those not completing onboarding.

Requirements

  • At least 2 years of training experience, preferably in lead gen, sales, technical support or customer support.
  • Excellent communication and coaching skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools and MS Office.
  • Strong organizational, leadership, and time-management skills.
  • Flexible and adaptable to changing priorities and schedules.

Benefits

We offer a dynamic and innovative environment where you can grow and make a real impact. Collaborate with passionate individuals and take the next step in your career.

About Us

We strive to be a leader in our industry by delivering exceptional value to our clients and employees.

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