Technical Support Liaison

19 hours ago

General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱400,000 - ₱800,000
Customer Service Role

We are seeking a highly motivated and tech-savvy customer service professional to join our outreach team. As a Customer Service Representative, you will play a crucial role in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

Job Description:

The primary responsibility of this role is to initiate contact, foster relationships, and articulate our unique value proposition to both potential clients and candidates. You will be responsible for conducting cold calls and outreach efforts to explain our services and the value we bring.

  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Demonstrate a high awareness level of industry trends to effectively engage with tech-savvy clients and candidates.

This role involves collaboration with recruitment and marketing teams to align strategies and enhance outreach effectiveness.

You will be required to communicate clearly and concisely, articulating the benefits and value of our services to clients and candidates.

Required Skills:

To be successful in this role, you will require:

  • Excellent English communication skills, including written and verbal communication.
  • A high level of awareness of industry trends and developments.
  • Strong interpersonal and relationship-building skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in using technology and digital tools to manage communications and outreach efforts.
Benefits:

We offer a competitive salary and benefits package, a supportive environment that fosters professional growth and development, and the opportunity to work with major IT companies and talented freelancers across Europe.

Our Culture:

At our organization, we value persistence, resilience, and a positive attitude in the face of challenges. We believe in fostering a culture of innovation, collaboration, and continuous learning, and we encourage our employees to take ownership of their roles and contribute to the success of our organization.

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