Virtual Patient Care Specialist

6 days ago


Sorsogon, Bicol, Philippines beBeeHealthcare Full time ₱700,000 - ₱1,150,000
Remote Healthcare Assistant Job Description

We are seeking a highly skilled and dedicated Remote Healthcare Assistant to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively interact with patients and healthcare providers via phone and computer.

Duties and Responsibilities:
  1. Relay test results to patients in a timely and professional manner.
  2. Create and process referrals for specialized healthcare providers.
  3. Order labs and imaging while coordinating and scheduling appointments for patients.
  4. Maintain and update electronic medical records (EMR) ensuring accuracy and compliance.
  5. Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.
  6. Utilize communication tools like Avaya soft phone to interact with patients and healthcare providers.
  7. Perform ad hoc tasks as needed to support the healthcare team.
Required Skills and Qualifications:
  • RN License (US certified)
  • At least 1-year experience as a Medical Virtual Assistant
  • Specialization or experience in patient care, family medicine, acute care, or clinical settings is preferred
  • Excellent English communication skills (C1 level)
  • Solid understanding of medical terminologies and practices
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
  • Understanding of healthcare privacy regulations
  • Strong interpersonal skills
  • Solid organizational & time management skills with keen attention to details
  • Tech savvy & familiar with current technologies
  • Able to work on graveyard shift
Benefits:
  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay


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