Medical Care Professional

5 days ago


Sorsogon, Bicol, Philippines beBeeVirtual Full time ₱1,200 - ₱1,800
Medical Virtual Assistant

At our organization, we seek an experienced and detail-oriented Medical Virtual Assistant to provide exceptional patient care and support services. The ideal candidate will possess a strong understanding of Electronic Medical Records (EMRs) and be proficient in utilizing these systems to manage patient records accurately.

Key Responsibilities:

  • Utilize your knowledge of EMR systems to maintain accurate and up-to-date patient records.
  • Collaborate with medical professionals to schedule appointments, manage calendars, and coordinate follow-up care.
  • Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat.
  • Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect.
  • Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information.
  • Work closely with the team to ensure seamless coordination and communication.

Requirements:

  • Previous experience as a Medical Virtual Assistant or in a similar role is preferred.
  • Proficient in using EMR systems, with a strong understanding of medical terminology and documentation.
  • Excellent communication skills, both verbal and written, with the ability to explain complex medical concepts to patients in a clear and concise manner.
  • Strong organizational skills and attention to detail, ensuring accurate record-keeping and data entry.
  • Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Proven track record of providing exceptional customer service and maintaining professional relationships with patients and healthcare professionals.
  • Ability to work independently and collaboratively as part of a remote team.


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