Mortgage Account Specialist

1 day ago


Las Piñas, National Capital Region, Philippines beBeeCredit Full time $40,000 - $60,000
Job Overview

Consumer credit is being reinvented by leveraging technology to easily access people's assets. Our flagship product is the world's cheapest credit card, backed by home equity.

Successful candidates possess at least 5 years of experience in handling US Mortgage account tasks related to Loan Origination and demonstrate proficiency in customer communication tools, task management systems, and MS Excel or Google Sheets.

Key Responsibilities:
  • Respond to customer inquiries via support software
  • Document and log issues, as well as customer feedback and complaints
  • Assist customers in navigating our application process when necessary
  • Track customer experiences across online and offline channels using logs, dashboards, and CRM systems
Essential Qualifications:
  • At least 5 years of experience in handling US Mortgage accounts related to Loan Origination
  • Proficiency in customer communication tools, task management systems, and MS Excel or Google Sheets
  • Fluency in English, excellent communication and problem-solving skills, and great organizational and time management abilities


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