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Business Development Professional
1 week ago
Millennium1 Solutions is a global organization that values collaboration, innovation, and accountability. We are looking for a talented Customer Success Representative to join our team.
Job Description:- Provide exceptional customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email.
- Respond to all inquiries promptly and maintain detailed notes and customer information.
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals.
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations.
We are committed to providing an environment free of unfair discrimination and harassment. Our company culture promotes diversity, equity, and inclusion.
Requirements:- 2-3 years' experience in finance and/or call center industry in projects related environment.
- Excellent communications skills, both verbal and written.
- A strong desire to learn, grow and willingness to take on new challenges.
- Highly flexible on work schedule, motivated, punctual, dependable
- Strong time management skills along with well-developed analytical, critical thinking and problem-solving skills.
