Business Development Manager

4 days ago


Pasig, National Capital Region, Philippines Offshore Business Processing Full time

Offshore Business Processing is seeking a skilled and experienced Business Development Manager to join our team.

The ideal candidate will have at least 2 years of experience in the same job functions, possessing excellent communication skills: listening, verbal and written. Proficient in MS Office, with strong Powerpoint and Excel skills.

The Business Development Manager will be responsible for developing and maintaining an energetic, high-performance company culture that inspires employee commitment. This includes implementing Reward and Recognition programs that drive key behaviors and motivate employees.

Key responsibilities include providing work direction of all Team Leads on enhancing organization performance and career progression, managing the day-to-day operations of the accounts of the company, and managing the staffing level to ensure that staffing needs meet business requirements.

The Business Development Manager will also be responsible for managing and coordinating workflow to achieve established business targets and objectives, develops action plans, key projects and initiatives to bridge gaps, ensures that all performance and service standards are met in the areas of quality, processing time and productivity.

Furthermore, the Business Development Manager will attend regular meetings with management to improve productivity, product knowledge, and customer satisfaction, delivers complex client engagements that help identify, design, and implement creative business solutions for the company, submits weekly and monthly reports to the client and operations manager.

To succeed in this role, the ideal candidate must possess demonstrated ability to implement and develop strategies, build action plans and set goals, possesses excellent reporting skills, previous leadership/supervisory experience in a BPO environment/freight forwarding company, proven innovative problem-solving abilities and decision making skills required, in addition to prioritization and planning skills.

The successful candidate will exhibit good understanding of statistical reports, workforce management and staffing, willing and able to work on a shifting schedule and holiday.

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Offshore Business Processing.



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