Service Desk Agent

Join Our Team:Nityo Infotech is a leading provider of support services in the field of refrigeration and HVAC systems. We are seeking a skilled IT Service Desk Agent to join our team. As a key member of our 24/7 support team, you will be responsible for monitoring and resolving refrigeration and HVAC alarms while providing top-notch support to our customers....

We are looking for a highly skilled Service Desk Lead to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for leading our service desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the service desk team and provide guidance and support to team members.Develop...

The Probe Group is hiring a skilled Service Desk Agent to join our customer care team. As a key member of our team, you will be responsible for providing exceptional service and support to our customers via various communication channels.About the RoleThis is a project-based employment role that requires excellent English communication skills, both written...

At Chubb, we are committed to delivering exceptional customer service. As a Quality Analyst for the Service Desk, you will play a critical role in ensuring that our support team meets the highest standards of quality.Key Responsibilities:Conduct regular assessments of service desk ticket resolutions, live calls, and chat interactions to identify areas for...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

About the Role:This position involves delivering first-level support in a service desk environment, handling calls professionally and effectively. You'll manage application deployment using approved software tools and ensure strict compliance with licensing and maintain accurate inventory records.Main Responsibilities:Deliver first-level support in a service...

We are looking for a Help Desk Manager to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for managing our help desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the help desk team and provide guidance and support to team members.Develop and implement...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

About the RoleThe Managing Director role is responsible for overseeing the company incorporation process, facilitating consultants with information for company incorporation, and operationalizing delivery team ramps up as per the agreed staffing model. This role also involves managing multiple service desk teams across different clients and shared service...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

We are looking for an experienced IT Service Desk Professional to join our team at Hunters hub Incorporated.About the RoleThe IT Service Desk Professional will be responsible for handling customer inquiries, troubleshooting technical issues, and documenting customer interactions.Key Responsibilities:Manage Customer Interactions: Respond to customer inquiries...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

Job DescriptionKey Responsibilities:We are seeking an experienced IT Service Desk Shift Lead to oversee the daily operations of our technical support team. Key responsibilities include supervising and supporting the team in delivering timely, effective solutions to customers. The ideal candidate will have strong leadership skills, excellent communication...

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

About the Job:Nityo Infotech is hiring a Service Desk Associate to join our team. As a key member of our support staff, you will be responsible for handling customer inquiries and issues through various communication channels. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, this could be the perfect...

We're looking for an experienced IT Service Desk Professional to join our team at Its Time For Tims Coffee. As a key member of our IT department, you will provide exceptional support to our employees and ensure the smooth operation of our computer systems.Key Responsibilities:The IT Service Desk Professional will be responsible for:Managing incoming queries...

Job DescriptionThe IT Service Desk Analyst will be responsible for providing technical support to our clients via phone, email, or chat.Responsibilities include:Troubleshooting hardware, software, and network issuesLogging and tracking support requestsInstalling and maintaining systems/softwareDocumenting solutions and updating knowledge base

Our TeamNeks Job Philippines values teamwork and collaboration. Our team members are passionate about delivering exceptional customer service and working together to achieve our goals.Job DescriptionWe are seeking a highly skilled Call Center Agent / Customer Service Representative to join our team in Quezon City. The successful candidate will be responsible...