Content Operations Manager

1 week ago

Manila, National Capital Region, Philippines beBeeContent Full time ₱800,000
Operations Manager for Content Teams

We are seeking a proactive and detail-oriented Operations Manager to oversee and streamline the daily operations of our content creator team. This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work environment.

  • Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.

Our ideal candidate will have experience managing remote teams and a background working within the digital content ecosystem. They will also possess excellent organizational, multitasking, and problem-solving skills, as well as outstanding written and verbal communication skills.

Responsibilities Include:
  1. Managing daily operations and workflows
  2. Coordinating team schedules and coverage
  3. Developing and implementing process improvements
  4. Leading onboarding and training programs
  5. Monitoring team performance and providing feedback
What We Offer:
  • Competitive salary and benefits package
  • 100% remote work arrangement with flexible scheduling
  • Opportunities for professional growth and development
  • A supportive and inclusive company culture

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