Healthcare Support Specialist

6 days ago


Sorsogon, Bicol, Philippines beBeePatientCare Full time ₱800,000 - ₱1,000,000
Job Summary

This role is responsible for addressing patient inquiries and concerns, understanding patient needs by listening and interviewing, and coordinating information among patients, family members, medical personnel, and administrative staff. Familiarity with healthcare policies and procedures, medical resources, and regulations is required to support patient care.

Main Responsibilities
  • Answer incoming calls according to procedure and departmental standards.
  • Assist patients with their inquiries and concerns.
  • Collect patients' outstanding balances.
  • Support third-party entities with questions regarding patients' accounts.
  • Place outbound collection calls according to procedure and departmental standards.
  • Assist patients with billing inquiries and concerns.
  • Maintain confidentiality of patient information in accordance with HIPAA guidelines.
  • Maintain a team player attitude and support department and company goals and policies.
  • Be reliable and punctual, maintaining good attendance and timely return from breaks.
Qualifications and Requirements
  • A degree in a related field or equivalent experience.
  • Strong written and verbal communication skills.
  • Ability to work effectively with minimal supervision.
  • Ability to handle confidential information.
  • Able to perform basic mathematical calculations.
  • Detailed oriented.
  • Proficient in email usage.
  • A motivated self-starter.
  • Organized, able to set priorities and meet deadlines.
  • Dependable and reliable.
  • A team player, supportive of department and company goals and policies.
  • Flexible schedule required.


  • Sorsogon, Bicol, Philippines beBeeCare Full time ₱1,800,000 - ₱2,200,000

    Healthcare Support SpecialistWe are seeking a skilled and compassionate individual to support patients through complex healthcare journeys.Job Description:This role involves serving as the primary point of contact for patients, assisting with appointment scheduling, follow-ups, and care coordination. The ideal candidate will have excellent communication...


  • Sorsogon, Bicol, Philippines beBeePatientAdvocate Full time ₱500,000 - ₱700,000

    About the RoleWe are seeking a dedicated healthcare professional to provide exceptional support to patients navigating the complexities of the healthcare system.Key ResponsibilitiesEnroll patients in aid programs.Effectively manage patient work such as submitting claims or ordering medications.Review patient enrollments for accuracy and completeness.Escalate...


  • Sorsogon, Bicol, Philippines beBeeCompliance Full time ₱250,000 - ₱350,000

    About the RoleWe are seeking a skilled and reliable individual to support our healthcare operations remotely. This role involves a combination of administrative duties, HIPAA-compliant tasks, and light marketing responsibilities such as content creation and digital engagement. The ideal candidate will be proactive, organized, and comfortable navigating both...


  • Sorsogon, Bicol, Philippines beBeeHealthcare Full time ₱1,500,000 - ₱2,000,000

    Healthcare Specialist OpportunityWe are seeking a dedicated and compassionate Healthcare Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer service to healthcare providers.This is a temporary work-from-home position that requires the right individual to excel in a dynamic...


  • Sorsogon, Bicol, Philippines beBeeClaims Full time $40,000 - $60,000

    Job Title: Healthcare Claims SpecialistJob SummaryWe are seeking a detail-oriented and skilled Healthcare Claims Specialist to support our revenue cycle operations. This professional will play a crucial role in reducing claim denials, recovering aging or stale claims, and ensuring seamless payment processing.Main Responsibilities:Login to the client's...


  • Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱3,500,000 - ₱4,500,000

    Technical Support Engineer PositionTransform medical data into actionable insights and improve patient care efficiency with our AI-driven healthcare platform.We are seeking a skilled Technical Support Engineer to provide exceptional support and troubleshooting assistance to customers.The successful applicant will work closely with Product, Engineering, and...


  • Sorsogon, Bicol, Philippines beBeeDocumentation Full time $60,000 - $70,000

    Job Title: Healthcare Documentation Specialist">Description:We are seeking a detail-oriented and highly skilled Healthcare Documentation Specialist to support our Residential, PHP, and IOP levels of care. This individual will be responsible for conducting thorough reviews of comprehensive client charts, interfacing with insurance payers to obtain continued...


  • Sorsogon, Bicol, Philippines beBeeBilling Full time $65,000 - $85,000

    Medical billing specialists play a vital role in healthcare administration, ensuring that patients receive accurate and timely compensation for medical services. Job Description:Review medical claims to ensure they meet necessary criteria.Communicate with healthcare providers and patients to resolve discrepancies.Process payments and maintain financial...


  • Sorsogon, Bicol, Philippines beBeeCare Full time $45,000 - $75,000

    Job Title: Scheduling & Care Coordination SpecialistSchedule ManagementDevelop and maintain accurate schedules for clinicians and clients.Ensure appropriate client-to-clinician ratios.Serve as the primary point of contact for scheduling inquiries from clients and staff.Assessments CoordinationSchedule assessments and reassessments in a timely and organized...


  • Sorsogon, Bicol, Philippines beBeeAutonomy Full time A$200,000 - A$350,000

    Family Medicine Specialist Opportunity in AustraliaWe are seeking a highly skilled and motivated Family Medicine Specialist to relocate to Australia and join our team of healthcare professionals.The successful candidate will have the opportunity to work in a dynamic and supportive environment, providing high-quality patient care and contributing to the...