Client Onboarding Expert

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeImplementation Full time ₱1,800,000 - ₱2,000,000
Client Onboarding Specialist

As a key member of our client success team, you will be responsible for leading new client implementation for mid/large-sized clients in their first 60 to 90 days. You will work closely with sales, customer success, product, and engineering teams to ensure seamless integration of our software.

Key Responsibilities:
  • Define and maintain the implementation program for small to medium clients, including timeline, stakeholders, and key deliverables.
  • Own the implementation process end-to-end for assigned accounts, ensuring successful implementation and training of the software.
  • Set accurate expectations with clients and internal stakeholders, actively communicating progress and resolving issues as needed.

To succeed in this role, you must have empathy for customers, excellent communication skills, and the ability to ask probing questions. You should also be tech-savvy and able to adapt to changing processes.

What We're Looking For:

  • Strong technical skills with experience working with software implementation.
  • Excellent communication and project management skills.
  • Ability to work effectively in a team environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

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