Customer Onboarding Expert

3 days ago

Ayala Alabang, National Capital Region, Philippines beBeeCompliance Full time ₱900,000 - ₱1,200,000

Job Title:

KYC Compliance Specialist

This role is responsible for ensuring customer onboarding and remediation activities are executed in accordance with the bank's strategy.

  • Reviewing KYC packs to ensure compliance with the bank's minimum requirements.
  • Maintaining records of reputational risk forms, PEPs, high-risk customers, and adverse media approvals.
  • Diarizing regular monitoring required as part of onboarding conditions and initiating related customer reviews where necessary.
  • Escalating irregular or non-compliant files to senior management, including Compliance.
Key Responsibilities:
  • Account Opening & KYC Compliance (80%):
    • Supporting the business in end-to-end processing of account opening and maintenance.
    • Receiving and processing fit account application forms, documents, and information required to build the customer KYC file.
    • Identifying potential issues and escalating appropriately to avoid delays in the process.
    • Reviewing files to ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to capturing and authorizing.
    • Proactively spotting KYC issues in respect of any request/transaction.
  • Risk Management (10%):
    • Maintaining records of reputational risk forms, PEPs, high-risk customers, and adverse media approvals.
    • Diarizing regular monitoring required as part of onboarding conditions and initiating related customer reviews where necessary.
    • Supporting the team in ongoing monitoring of accounts by providing guidance in respect of business and transactions.
    • Escalating irregular or non-compliant files to senior management, including Compliance.
  • Risk and Control (10%):
    • Ensuring all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework, and internal Absa Policies and Policy Standards.

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