Cloud Communications Transformation Specialist

We're seeking an exceptional Channel Marketing Manager to join our team. In this role, you'll have the opportunity to work closely with LATAM Global Service Provider (GSP) partners and be responsible for the go-to-market execution of our co-branded partner products.

This is a chance to transform the telecommunications market with a breakthrough cloud communications solution. You'll drive the delivery of our go-to-market strategy, messaging, content, activities, and marketing campaigns for the LATAM region. This role is visible and cross-functional, requiring regular communication with product management, sales, and both internal and external staff members and partners across both organizations.

• Demand Generation - Develop and execute marketing activities in support of sales and partner objectives to grow sales pipeline and drive new revenues including account-based marketing, events, promotions, and digital marketing.
• Sales Enablement - Create sales tools and training materials to empower sales teams to effectively articulate product value and overcome objections.
• Relationship Management - Build strong working relationships with LATAM service providers and partner teams. Distribute marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.
• Product Release and Launches - Lead the development and execution of comprehensive GTM plans for new product launches, features, and updates.
• Customer Marketing - Work with partners to develop customer case studies and testimonials for awareness, develop sales pitches, and gather customer feedback for product development.
• Compete Analysis - Deliver competitive analysis on regional UC and CC markets, create resources, and identify opportunities to optimize marketing activities.
• Ensure Marketing ROI - Establish and monitor key performance indicators (KPIs) for marketing programs, driving data-driven decisions and maximizing ROI.

• 4-8 years of experience in Channel Marketing required with experience managing National Partners preferred.
• Bilingual (English/Spanish) at a business level.
• Education: Bachelor's Degree in Marketing, Communications, or other related degree.
• Able to develop and implement customer-specific marketing programs independently.
• Demonstrated project management skills.
• Self-motivated, able to problem solve, and provide great work with limited supervision.
• Excellent interpersonal and communication skills.
• Excellent time management, decision-making, prioritization, and organization skills.
• Must be able to work well with others as part of a team.
• Campaign management experience.
• Ability to travel approximately 25%.
• Provide on-site event support, including assisting with the lifting and movement of items up to 15 lbs.
• Experience within the technology industry (preference for UCaaS, CCaaS, or SaaS company).
• Experience working in a fast-paced environment.

RingCentral's Marketing team uses data, strategy, and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you'll be supported with the resources to produce work that not only moves the needle, but moves markets.

Our work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

We are an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.