Customer Service Professional
8 hours ago
The key responsibility of this role is to provide exceptional support to customers through various channels, ensuring their queries are resolved efficiently and effectively.
This exciting opportunity allows you to join a dynamic team and make a positive impact on the customer experience.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat, resolving issues in a timely and professional manner.
- Utilize knowledge of products and services to provide accurate and helpful information to customers.
- Maintain a high level of product knowledge to effectively address customer concerns.
- Collaborate with internal teams to resolve complex issues and escalate when necessary.
Requirements:
- 1 year of BPO working experience or 1 year of customer service work experience.
- At least 2 years of college education or associate graduate degree.
- Resident outside 50 KM radius from TaskUs location.
- Long-term remote work setup.
Our comprehensive benefits package includes competitive compensation, HMO benefits, wellness programs, retirement savings, and more.
We offer scholarship opportunities for your children's education.
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