
Solutions Implementation Specialist
2 days ago
Job Overview:
The role of a Solutions Consultant involves working as part of a team responsible for the internal implementation of a suite of revenue cycle technology, including patient access workflow, patient accounting workflow, and denials management workflow.
Key Responsibilities:- Participate in internal assessment meetings to identify existing workflow processes and develop design documentation in Visio that incorporates best practice recommendations.
- Develop and demonstrate an understanding of business needs, expectations, and requirements for each implementation.
- Translate Visio documentation into pseudocode intended for development and QA teams.
- Analyze errors based on user acceptance testing results and identify potential improvement opportunities.
- Support clients utilizing the suite of products after deployment.
- Diagnose application bugs and gather supporting technical documentation of issues working directly with development and QA teams.
- Lead ongoing support calls with existing customers post go-live.
- Bachelor's degree or equivalent work experience.
- 1+ years prior experience in implementing and/or supporting software applications.
- Experience documenting business rules and technical processes into logical structures and diagrams.
- Ability to understand complex software applications.
- Proven capability specifically with MS Excel and/or MS SQL Server.
- Able to prioritize workload and work effectively with minimal supervision.
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