Solutions Implementation Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeSolution Full time $70,000 - $110,000

Job Overview:

The role of a Solutions Consultant involves working as part of a team responsible for the internal implementation of a suite of revenue cycle technology, including patient access workflow, patient accounting workflow, and denials management workflow.

Key Responsibilities:
  • Participate in internal assessment meetings to identify existing workflow processes and develop design documentation in Visio that incorporates best practice recommendations.
  • Develop and demonstrate an understanding of business needs, expectations, and requirements for each implementation.
  • Translate Visio documentation into pseudocode intended for development and QA teams.
  • Analyze errors based on user acceptance testing results and identify potential improvement opportunities.
  • Support clients utilizing the suite of products after deployment.
  • Diagnose application bugs and gather supporting technical documentation of issues working directly with development and QA teams.
  • Lead ongoing support calls with existing customers post go-live.
Requirements:
  • Bachelor's degree or equivalent work experience.
  • 1+ years prior experience in implementing and/or supporting software applications.
  • Experience documenting business rules and technical processes into logical structures and diagrams.
  • Ability to understand complex software applications.
  • Proven capability specifically with MS Excel and/or MS SQL Server.
  • Able to prioritize workload and work effectively with minimal supervision.

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