Business Operations Specialist
3 days ago
The successful candidate will be responsible for executing operations audits, ensuring compliance with established procedures and protocols. This includes making follow-up calls to customers to understand their concerns and gather feedback.
Key responsibilities include preparing and presenting quality reports of audit findings and recommendations to management, identifying key risk and control indicators for assigned audit areas.
Maintaining accurate documentation for risk assessment and management processes is also a crucial aspect of this role.
The ideal candidate will perform audit-related investigations as directed by the manager, evaluating and revising internal controls and operational and management policies/procedures.
Achieving implementation of past audit recommendations in the current audit process is essential for success in this position.
In addition to these primary responsibilities, the Business Operations Specialist will assist management in developing an annual audit plan, working closely with other departments' stakeholders to support and execute business administration activities and objectives.
Required skills and qualifications:
- Demonstrated experience in operations auditing and risk management.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Familiarity with database management and data analysis software.
- Strong problem-solving and analytical skills.
Benefits:
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- The opportunity to make a meaningful contribution to the organization's success.
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