Customer Service Ambassador at Gratitude Philippines

1 day ago


Taguig and Quezon City, Philippines Gratitude Philippines Full time
About Us

Gratitude Philippines is a leading outsourcing company that values exceptional customer service. Our team of experts is dedicated to providing top-notch support to clients across various industries.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for delivering outstanding customer experiences through effective communication and problem-solving skills.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Resolve customer complaints in a professional and timely manner
  • Upsell and cross-sell products or services to customers
  • Collaborate with internal teams to ensure seamless customer experience
Requirements:
  • Bachelor's degree in any field (at least 2nd year college)
  • Minimum 6 months of BPO CSR experience
  • Excellent communication and interpersonal skills
  • Able to work night shifts and onsite in designated locations
What We Offer:
  • Competitive salary: PHP 25,000 - PHP 35,000 per month
  • PHP 20,000 completion bonus
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment


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