Fulfillment and Customer Service Specialist

3 days ago


San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱180,000 - ₱260,000

We are looking for a detail-oriented and reliable individual to join our team as a Customer Support & Fulfillment Assistant. This role involves processing refunds, creating shipping labels, and handling inbound customer calls.

About the Role

This position plays a key part in ensuring smooth order fulfillment and excellent customer service. Key responsibilities include:

  • Processing refunds in a timely and accurate manner
  • Creating shipping labels and managing inventory
  • Handling inbound customer calls with a focus on providing excellent service

In addition to these key responsibilities, the ideal candidate will possess strong communication and problem-solving skills. A high level of accuracy and attention to detail is also required.

The successful candidate will be responsible for ensuring that all orders are fulfilled accurately and efficiently, and that customer satisfaction is consistently met. We offer a comprehensive benefits package, including opportunities for growth and professional development.

Requirements:

  • Bachelor's degree in Business Administration or related field
  • At least 1 year of experience in customer support or a related field
  • Excellent communication and problem-solving skills
  • A high level of accuracy and attention to detail

We are an equal opportunities employer and welcome applications from diverse candidates. If you have any questions or would like more information about this opportunity, please don't hesitate to contact us.


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