
Executive Travel Industry Leader
2 weeks ago
Senior Manager Position
We are seeking a highly organized and goal-oriented individual to join our team as a Sr. Manager, Manager, Team Manager, and Subject Matter Expert – Travel Vertical.
About the Role
This is a unique opportunity to build a fulfilling career with a dynamic group of driven and supportive individuals.
Key Responsibilities
- Performance Management
- Conduct weekly coaching sessions and call audits to ensure high performance levels.
- Participate in weekly huddles to develop strategic plans for achieving operational goals.
- Collaborate with Operations Manager on Continuous Improvement activities, training, and action plans.
- Client Engagement
- Deliver weekly results, including Coaching compliance and action plans.
- Analyze team attendance insights using internal tools.
- Provide innovative ideas to enhance client products, businesses, processes, and policies.
- Talent Development
- Establish accountability discussions for attendance and performance issues.
- Determine training needs to equip staff with fundamental skills and knowledge.
- Maintain open communication with employees about internal and external updates.
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