Senior Customer Experience Representative for Hr1001

18 hours ago


Angeles City, Central Luzon, Philippines Hr1001 Full time

We are seeking a highly skilled Senior Customer Experience Representative to join our team at Hr1001. As a key member of our customer service department, you will play a crucial role in delivering exceptional customer experiences through various communication channels.

In this role, you will be responsible for answering and initiating inbound and outbound voice and non-voice based services, verifying and updating customer information, and resolving customer queries and issues. Your excellent English communication skills, senior high school or high school graduate status, and passion for delivering top-notch customer service make you an ideal candidate for this position.

About the Role:

  • Deliver exceptional customer experiences through various communication channels.
  • Answer and initiate inbound and outbound voice and non-voice based services.
  • Verify and update customer information.
  • Resolve customer queries and issues.
  • Demonstrate excellent English communication skills.
  • Showcase senior high school or high school graduate status.

About Hr1001:

Hr1001 is a leading provider of tech-enabled customer experiences at scale for the world's biggest brands. With 25 years of industry-leading expertise, we move companies forward by consistently investing in technology, our geographic footprint, tech partnerships, and talent. Our innovative approach, digital-first consultative model, and best-in-class technology enable us to deliver peak performance and unforgettable service for our customers.

Why Choose Hr1001?

  • Rapid company growth with plenty of opportunities for advancement.
  • Fantastic company culture with a collaborative and supportive environment.
  • Competitive benefits package with perks that other companies don't offer.

Benefits and Perks:

We offer a range of benefits and perks to support your personal and professional growth. These include:

  • A competitive salary: $45,000 - $65,000 per year, depending on experience and qualifications.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.


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