Customer Service Representative for TP Clark Pampanga

2 weeks ago


Angeles City, Central Luzon, Philippines Hr1001 Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Hr1001. As a Customer Service Representative, you will be responsible for handling service support calls and promoting value-added services to customers.

About the Role

As a Customer Service Representative, you will be the primary point of contact for customers, providing them with exceptional service and support. Your excellent communication skills, both written and verbal, will enable you to effectively handle customer inquiries and resolve issues in a timely manner.

Key Responsibilities
  • Handle service support calls and provide assistance to customers
  • Promote and cross-sell value-added services to customers
  • Work collaboratively with colleagues to achieve sales targets
Requirements

To be successful in this role, you must have:

  • Excellent communication skills, both written and verbal
  • At least 1 year of experience in a BPO industry
  • A willingness to work on a shifting schedule, including weekends, holidays, and overtime
  • A willingness to work onsite
Benefits

As a valued member of our team, you can expect:

  • A competitive salary package of PHP 30,000 per month
  • Exciting performance bonuses and generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • An inspiring and fun work environment with endless career advancement opportunities


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