Customer Service Representative

3 weeks ago


Angeles City, Central Luzon, Philippines neksjob Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at our Clark site. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that customer requests are managed in an appropriate and timely manner.

Key Responsibilities
  • Answering incoming calls from customers in a friendly, confident, and informed manner
  • Sorting out customers' inquiries or requests with professionalism and efficiency
  • Developing, organizing, and maintaining accurate files to ensure seamless customer experience
Requirements

To be successful in this role, you will need:

  • A minimum of HS/ Senior High School Graduate
  • With or without BPO experience
  • Excellent communication skills to effectively interact with customers
  • Willingness to work on-site at our Clark location
What We Offer

We are committed to providing a supportive and rewarding work environment that offers:

  • Paid training to equip you with the necessary skills and knowledge
  • Competitive salary plus allowances to reflect your hard work and dedication


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