Support Professional

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱1,800,000 - ₱3,600,000
Customer Care Specialist Role

We are seeking a skilled Customer Care Specialist to join our team. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities:

  • Manage customer queries via various channels including inbound phones, live support, and email.
  • Provide accurate and concise information in a professional and personable manner.
  • Respond to customer inquiries through Live Chat, email, and phone calls.
  • Accurately document each customer interaction while upholding the highest levels of integrity, service, and professionalism.

Requirements:

  • Strong verbal and written communication skills.
  • Positive attitude and approach towards customer service.
  • Proficiency with Microsoft Office products (Word, Excel, PowerPoint, etc.).
  • Experience communicating with customers over Email, Webchat, and Phones.
  • Able to work with minimal supervision from QA Lead and CSM.

What to Expect:

  • Pure email - non-voice task or Blended (Email, Chat, and Voice).
  • Work From Home setup.
  • Final interview with clients.
  • 1 week training specific to the queue they will be supporting.
  • Comfortable with direct client interactions.
  • Open to work on opportunities and direct feedback from clients.
  • 2 to 3 months project based employment.

Why Work for Us?

  • Innovative solutions to transform customer experiences.
  • Collaborative culture and continuous learning opportunities.
  • Customer-centric focus and impactful projects.
  • Upholding ethical standards and promoting diversity and inclusion.
  • Comprehensive benefits and perks prioritizing employee well-being.

  • Support Professional

    3 days ago

    Manila, National Capital Region, Philippines beBeeAdministrative Full time ₱50,000 - ₱100,000

    Job Title: Administrative Support Professional">Job Description: We are seeking a highly organized and detail-oriented Administrative Support Professional to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. As an Administrative Support...

  • Support Professional

    2 days ago

    Manila, National Capital Region, Philippines beBeeAdministrative Full time A$14,400 - A$18,000

    Job DescriptionThis is an exciting opportunity for a highly organised and proactive professional to support teams in Australian accounting firms.Key Responsibilities:Manage calendars, book appointments, and coordinate meetings across multiple time zonesLiaise with clients and legal professionals for entity set-up, trust deed execution, and related...

  • IT Support Professional

    2 days ago

    Manila, National Capital Region, Philippines beBeeIT Full time ₱509,000 - ₱636,199

    We are looking for an IT Support Specialist who will provide exceptional technical assistance to our growing team.Job DescriptionThe successful candidate will be responsible for delivering high-quality support services, ensuring seamless system performance and resolving complex issues efficiently.This role is ideal for a skilled professional with excellent...

  • IT Support Professional

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $60,000 - $80,000

    Job DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our organization, you will play a crucial role in providing top-notch support to our clients and stakeholders.The successful candidate will be responsible for delivering exceptional customer service, troubleshooting complex...

  • Support Professional

    2 days ago

    Manila, National Capital Region, Philippines beBeeClient Full time $25,000 - $40,000

    Job DescriptionWe are seeking a skilled Client Support Analyst to join our team. The ideal candidate will have a strong understanding of warehouse management systems and excellent communication skills.The successful candidate will be responsible for:Supporting clients and troubleshooting issues with the systemIdentifying and resolving mid to complex...

  • IT Support Professional

    3 days ago

    Manila, National Capital Region, Philippines beBeeProblemSolver Full time ₱450,000 - ₱600,000

    Role OverviewWe aim to empower teams and individuals by providing a platform for scalable growth in dynamic businesses. Our organization shares knowledge and unleashes potential through partnerships.Key Responsibilities:Become an ambassador of our values, ensuring processes align with them at all times.Communicate and uphold company values while protecting...

  • Remote Support Professional

    3 days ago

    Manila, National Capital Region, Philippines beBeeVirtual Full time $20,000 - $40,000

    Job Title: Remote Support ProfessionalWe are seeking a skilled and dedicated individual to work as a remote support professional. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently in a fast-paced environment.This is a full-time and long-term role that requires the candidate to be fully...

  • Business Support Professional

    2 days ago

    Manila, National Capital Region, Philippines beBeeAdministrative Full time $13,500 - $18,000

    Job Title: Business Support ProfessionalThe ideal candidate will be responsible for overseeing business listings, engaging with sellers via phone and email communications, and providing high-level administrative support.

  • Professional Support Associate

    3 days ago

    Manila, National Capital Region, Philippines beBeeAdministrative Full time A$14,400 - A$18,000

    Remote Administrative Assistant OpportunityThis role is ideal for a highly organised, reliable, and proactive individual with excellent attention to detail and the ability to work autonomously. The successful candidate will have experience supporting professionals in accounting firms and familiarity with handling secretarial tasks, managing client...

  • Technical Support Professional

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeHelpdesk Full time ₱150,000 - ₱250,000

    Job OpportunityThe IT Helpdesk Specialist position is now available at our organization. We are seeking a motivated and skilled professional to provide tier one phone support for employee computing needs.About the RoleThis role involves providing end-user support via telephone, email, remote control, and in-person.Maintaining a high level of customer service...