
Senior Healthcare Operations Manager
21 hours ago
About Our Role:
A leading healthcare organization delivers high-quality medical products with logistical excellence, ensuring peace of mind for its clients.
Key Responsibilities:
- Lead a team in a healthcare BPO or similar setup with 3-5 years of experience
- Manage U.S. healthcare operations, DME, claims, and HIPAA with strong knowledge
- Excellent team management, communication, and problem-solving skills
- Experience with CRM systems and remote work environments preferred
Requirements:
- Bachelor's degree (preferred)
- 3-5 years in a leadership role within a healthcare BPO or similar environment
- Experience in U.S. healthcare processes, DME, claims, and authorizations
- Proven team management, coaching, and escalation resolution skills
- Familiar with HIPAA compliance and healthcare systems
- Proficient in CRM, workforce tools, and Microsoft Office
- Remote/hybrid work experience a plus
Core Competencies:
- Leadership & Team Management
- Strong Communication Skills
- Analytical Thinking
- Problem-Solving
- Adaptability
- Attention to Detail
- Integrity & Compliance
What We Offer:
- Competitive compensation package
- Comprehensive health insurance coverage with a high benefit limit
- Flexible work arrangement with occasional onsite visits
- Equipment allowance or support for suitable remote work devices
- Generous annual leave upon regularization
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