Healthcare Operations Manager

24 hours ago

Lipa City, Calabarzon, Philippines beBeeHealthcare Full time ₱900,000 - ₱1,200,000
Job Title: Healthcare Operations Manager

This role is responsible for ensuring the delivery of high-quality clinical services to enterprise clients. The successful candidate will oversee regional clinicians, manage client relationships, and maintain service quality.

Key Responsibilities:
  1. Clinical Service Delivery (30%)
  • Manage clinician rosters and ensure services are delivered on time.
  • Oversee transitions, escalations, and referrals for high-risk or complex cases.
Clinician Management & Quality (30%)
  • Supervise onsite or regional clinicians and monitor session quality.
  • Conduct orientation and operational onboarding for new clinicians.
Cross-Functional Collaboration & Projects (10%)
  • Collaborate with other teams to improve service experience and workflows.
  • Engage in cross-country best practice exchange and maintain regional alignment.
Client Relationship Management (30%)
  • Develop and maintain strong relationships with enterprise clients.
  • Provide regular updates and insights to support client satisfaction.
Requirements:
  • Bachelor's Degree in a related field (or equivalent).
  • At least 5 years of post-graduate experience in clinical operations or a related field.
  • Demonstrated experience in clinical management, client relationship building, and service quality improvement.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
Why This Role is Attractive:
  • Opportunity to work with a global company and diverse team.
  • Competitive compensation and benefits package.
  • Flexible work arrangements and work-life balance.

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