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Technical Customer Service Representative with Excellent Communication Skills
1 month ago
Job Overview:
We are seeking a highly skilled Technical Customer Service Representative to join our team at Neks Job Philippines. This role is ideal for individuals who possess excellent communication skills and have experience in handling customer inquiries.
Key Responsibilities:
- Answering incoming calls from customers in a timely and professional manner
- Sorting out customers' inquiries or requests efficiently
- Developing, organizing, and maintaining accurate files to ensure seamless customer service
- Delivering a high caliber of service in a friendly, confident, and informed manner
Requirements:
- At least High School Graduate or equivalent
- Minimum 6 months of experience in Telco/Tech industry
- Excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
Benefits:
- Paid training
- Competitive salary: PHP 25,000 per month (approx.)
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities
About Us:
Neks Job Philippines offers a dynamic work environment that prioritizes employee growth and satisfaction. We value professionalism, teamwork, and exceptional customer service.