Customer Service Representative with Excellent Communication Skills
4 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Neks Job Philippines. As a Customer Service Agent, you will play a critical role in ensuring that our customers receive exceptional service and support.
About the RoleThis is a fantastic opportunity for individuals who enjoy working with people and have excellent communication skills. You will be responsible for answering incoming calls from customers, resolving their inquiries and requests, and providing them with timely and effective solutions.
To succeed in this role, you will need to possess a strong ability to listen actively, think critically, and communicate clearly and professionally. You will also need to be able to work effectively in a fast-paced environment and adapt to changing situations quickly.
Responsibilities- Answer incoming calls from customers and respond to their inquiries and requests
- Resolve customer complaints and issues in a timely and professional manner
- Use various client-based tools and applications to manage customer interactions and provide effective solutions
- Provide excellent customer service and support to ensure customer satisfaction
To be considered for this role, you must have:
- A high school diploma or equivalent
- At least 2 years of work experience in a customer-facing role or similar industry
- The ability to work on-site
We offer a competitive salary of ₱26,000 per month, as well as paid training from day one. Our leadership team is dedicated to hearing your voice and creating a fun and supportive team environment where we work hard to build trust every single day.
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