Customer Service Representative with Excellent Communication Skills

1 week ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

Neksjob is looking for a Customer Service Representative to join their team. This role requires excellent communication skills, the ability to work independently, and a strong customer service focus.

About the Role

This is an exciting opportunity for a motivated and enthusiastic individual to provide exceptional customer service to clients. As a Customer Service Representative, you will be responsible for answering incoming calls, resolving customer inquiries, and ensuring that customer requests are handled in a timely and professional manner.

Key Responsibilities:
  • Answering incoming calls from customers in a friendly and professional manner
  • Resolving customer inquiries and requests in a timely and effective manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Benefits
  • Competitive Salary: ₱18,000 per month
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits
Requirements
  • At least High School Graduate (Old Curriculum) / SHS Graduate (new curriculum)
  • With at least 1 year Call Center Experience/Customer Service Experience
  • Excellent communication skills
  • Good comprehension skills
  • Savvy in computer & internet navigation
  • Amenable to work on site


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